Quality of products but in particular of processes, has become a crucial issue in all companies struggling for economic success. The pharmaceutical industry is facing rigorous specifications and standards claimed by health authorities in all countries.

NetContact´s experts are certified quality managers and quality auditors and have the relevant experience to support the clients in all quality issues (TQM, GxPs, etc.).

The services include analyses of company processes and structures targeting at the overall improvement of output efficacy and efficiency. A special attention is the support in establishing processes for being in line with the “Arzneimittelbetriebsordnung 2009” (AMBO). This comprises operational and organizational structure, required documentation (quality manual, pharmacovigilance system, SOPs) and audits up to a complete quality management system according to ISO 9001:2000.

NetContact offers its clients from the pharmaceutical industry analyses of the logistic chain aiming at an overall increase of quality of internal and external processes.